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Evaluating the effects of behavior change training on the knowledge, confidence and skills of sport and exercise science students



Behavior change interventions have the potential to have a transformative effect on the health of populations. Allied health professionals have a key role to play in delivering these interventions. However, traditionally undergraduate allied health professional programs have not had a behavior change focus. The aim of this study was to assess the effectiveness of a training program on sport and exercise science students’ knowledge, confidence and skills in the provision of behavior change support.


A mixed method convergent design was used to address the research question. Fifteen sport and exercise science students took part in a training program consisting of seven 90-min weekly face to face group sessions. Student satisfaction with training methods was assessed. Pre-to-post training changes in students’ confidence and knowledge in the provision of behavior change support was evaluated. Delivery of behavior change support was assessed by an audio recorded role-play rated by an expert using the Health Care Climate Questionnaire, and an adapted version of the Communication Evaluation in Rehabilitation Tool. Students also completed a reflective assignment.


Students were satisfied with the training. There were increases in students’ confidence and knowledge of certain behavior change components post-training but not behavior change techniques. Students delivered behavior change support in a broadly needs supportive manner. The reflective assignment showed that students found particular behavior change strategies difficult to implement.


It is feasible to train undergraduate students in particular components of behavior change support. Academic institutions should embed behavior change training into the allied health professional curriculum to ensure graduates are job ready with the knowledge, confidence and skills to support health related behavior change within the wider health system.

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Physical activity can play a key role in the prevention and management of chronic disease [1]. However, levels of physical activity are low with less than 26% of men, and 19% of women meeting the recommended guidelines [2]. Consequently, there is a need to explore how individuals can be supported to change their behavior. Behavior change interventions have the potential to have a transformative effect on the health of populations [3], and allied health professionals (AHPs) have a key role to play in delivering these interventions in individual or group settings [4]. However, traditionally AHPs lack the knowledge and skills to effectively design and deliver such interventions [5, 6]. Therefore, there is a need to explore how best to train AHPs to deliver evidence-based interventions to support physical activity behavior change.

In recent times, there has been an increased emphasis on ensuring that behavior change interventions are appropriately designed, implemented and evaluated [7]. In particular, if and how theory is applied to the design of behavior change interventions and ensuring that the content of an intervention (i.e., behavior change techniques) is clearly identified and implemented [8]. While a focus on the design and content of behavior change interventions is important, there is also a need to consider how these interventions are delivered to clients, specifically through the communication style of the AHP [9]. Self-determination theory (SDT) [10] posits that the communication style utilized by people in positions of authority such as an AHP can support or undermine the basic psychological needs of a person. A needs supportive communication style is empathetic, flexible and patient whereas a needs thwarting communication style is directive, guilt-inducing and urgent [11]. This needs supportive style of an AHP facilitates people to develop autonomous motivation for the targeted behavior. Recent research suggests that interventions that emphasize a need supportive communication style are associated with long term changes in physical activity behavior [12].

Given the growing recognition of the importance of behavior change interventions within national health systems to support chronic disease prevention and management [13], it is recommended that all staff involved in activities to change people’s behavior should be appropriately trained [14, 15]. However, traditionally undergraduate programs have not had a behavior change focus [16]. While there is some evidence to support the training of AHP students in counselling techniques such as motivational interviewing [4, 17, 18], no studies have explicitly focused on training students in the design and content of behavior change interventions as well as how to delivery such an intervention. This dual focus is important because future AHPs may not only be required to deliver interventions to clients but also to design and evaluate them. Understanding the relevance of theory [19], fidelity [20] and the recognition of behavior change techniques [21] are core components of developing this behavior change competency. Furthermore, with the increasing burden on the healthcare system, there is a need to look beyond traditional AHPs to provide support for behavior change. Sport and exercise science graduates may be well placed to provide this support through programs such as exercise referral schemes. Additionally, students from this cohort frequently progress to graduate education in AHP areas such as nutrition and physiotherapy. Thus, they represent a diverse group who are likely to interact with the general public in areas related to health behavior change within their future careers. However, there are no studies conducted to date with this student cohort.

In summary, there is an increasing need to train AHPs to deliver health related behavior change interventions. This training should be formally embedded within the curriculum of undergraduate programs to ensure students are competent to support clients after graduation. However, few studies have assessed the feasibility and effectiveness of behavior change training with this cohort of students. Therefore, the aim of this study was to assess the impact of a training program on sport and exercise science students’ knowledge, confidence and skills in behavior change.


Study design and research ethics

This was a single arm, non-randomized pre-post study which took place within the context of a final year undergraduate degree program at a large university in Ireland. A mixed method convergent design was used in this study as it was believed that the integration of both quantitative and qualitative data would enable a more thorough answer of the research question [22]. Specifically, quantitative and qualitative data were analysed separately, and then merged at the results stage to see if data converged or not regarding the students’ use of the SDT-based communication style [23]. Ethical approval was granted from the University’s Human Research Ethics Committee (LS-E-18-182).

Participants and procedure

Participants were final year sport and exercise science students. The students that chose to participate provided written consent. A research assistant collected and anonymized all participant data prior to data analysis.

Program description

The program consisted of seven 90-min weekly face to face sessions delivered over a ten-week period and was broken into four distinct yet interrelated sections that targeted the design, delivery and evaluation of behavior change interventions (Table 1). The program was delivered by two researchers, a chartered Psychologist and a chartered Physiotherapist. Both researchers had PhDs related to behavior change and had published research on behavior change and physical activity in peer-reviewed journals in the last 3 years. Section 1 focused on behavior change theory which included the behavior change wheel [24] and the theoretical domains framework (TDF) [25]. Section 2 focused on behavior change techniques, and how to identify, describe and use particular techniques based on the behavior change technique taxonomy v1 [8]. Section 3 introduced how to use a client centred SDT-based communication style to deliver behavior change to individuals and groups (see the supplemental files for a description of the particular strategies). Section 4 examined the importance of intervention fidelity and how to assess fidelity within behavior change interventions. The program was developed from a social constructivist viewpoint [26] where the researchers acted as facilitators promoting peer interaction and collaboration. To create authentic and meaningful learning experiences, the students were asked to work in groups both in and outside of sessions [27].

Table 1 Behavior change training program structure and content

Outcome measures

Adopting a similar approach to a recent study with physiotherapists [28], the effectiveness of the program was assessed using the Kirkpatrick model of evaluation at the levels of reaction and learning [29]. Briefly, “reaction” assesses learners’ satisfaction with the learning experience, training methods, materials and quality of instruction. “Learning” explores the modification of learners’ knowledge and confidence, and an increase in their skills. The measurement tools used are described in detail in the supplemental files and are briefly outlined below.


Students’ satisfaction with the program and related components was measured with a study specific questionnaire following completion of the program. This questionnaire had nine statements which were answered on a 5-point Likert scale ranging from 1 “strongly disagree” to 5 “strongly agree”. Students’ engagement with the program was further evaluated by recording attendance at each session.


Learning was assessed in a number of different ways. Students’ confidence in applying these behavior change components was evaluated using a four-item study specific questionnaire, measured on a 7-point Likert scale ranging from 1 “not at all confident” to 7 “very confident” . Then, students’ knowledge of the behavior change components pre and post-training was assessed. First, students’ knowledge of SDT-based client centred communication strategies was evaluated using a narrative case study as has been used in previous studies [28]. Students were asked to briefly record how they would interact with a person who was not physical activity. Two blinded raters independently assessed students’ responses for the presence or absence of the 11 SDT-based communication strategies (see the supplemental files for a description of each strategy), with a score of “1″ for strategies that were present and “0″ for strategies that were absent. Students’ knowledge of behavior change techniques was then assessed by providing them with a short intervention description (adapted from the online behavior change technique taxonomy site; and a list of six possible behavior change techniques that may be present in this description. Students were asked to identify if any of these behavior change techniques were present in the intervention description. Two blinded raters again independently assessed the responses, with a score of ‘2’ provided when students correctly identified a behavior change technique and − 1 if an incorrect behavior change technique was listed by students.

Students’ skills were also assessed with a simulated physical activity counselling session. However, this component of the assessment process was only completed post-training. The lack of a pre-training assessment for this component was primarily due to a lack of time and the need to complete the program before the end of the academic semester. Thus, it was not possible to give students sufficient time to conduct a physical activity counselling session prior to beginning the program. For these sessions, it was deemed not appropriate for students to work with real clients at this stage of learning, and it was also not feasible to use trained simulated clients due to cost constraints. Therefore, students were asked to apply their learning in a simulated session post-training with a family member or friend acting as a hypothetical client. The use of a family member or friend in simulated sessions has occurred in similar programmes [30]. Students audio recorded their interaction with the hypothetical client who was not currently physically active but who was considering changing their behavior. Each audio recording was coded by a blinded independent rater to assess students’ use of a client centred communication style, and specific behavior change strategies. Four (27%) of these audio recordings were double coded by a second blinded rater. Prior to coding, both raters completed a training and familiarization process to support consistent and accurate coding.

Measuring competency in communication skills can be challenging [31]. For this study, we chose the Health Care Climate Questionnaire (HCCQ) [32] as the primary measure to assess provider delivery of the client centred communication style. An adapted version of the Communication Evaluation in Rehabilitation Tool (CERT) [33] was used as a secondary measure. We selected these two scales because they have demonstrated adequate reliability and validity and have been used in similar contexts [33, 34]. The selection of the HCCQ enabled us to potentially compare students’ scores in the present study with participants’ scores in previous studies (whilst acknowledging the differences between cohorts and contexts in doing so). We also chose the mid-point of each scale as demonstrating competence. The selection of the mid-point was based on previous studies using the HCCQ where healthcare professional scores just above the mid-point have been linked to changes in client motivation [35, 36]. Furthermore, the mid-point is also used as a competency threshold in other communication related measures such as the motivational interviewing treatment integrity tool [37]. However, it must acknowledged that while the selection of the mid-point of the scale as a measure of competency is usually based on expert opinion, it is still a somewhat arbitrary selection with the need for further assessment of its validity to support its use [4]. As part of this process, students were asked to complete a reflective assignment on their experience of conducting a physical activity counselling session. Students were asked to listen back to the audio recording of the session and complete this reflective assignment within 24 h of completing the session. Specifically while listening to the audio recording, students were asked to reflect on what was good or challenging about their session, and also what they would do differently in any future consultation. Students then submitted their audio recording and reflection to a research assistant who anonymized the data prior to analysis.

Data analysis

Excel (Microsoft for Mac, version 14.2.3) and a statistical software package (IBM, SPSS Statistics, version 24) were used to analyze the quantitative data in this study.


Students’ satisfaction with the program and related components was assessed using descriptive statistics.


For this level of the Kirkpatrick model of evaluation, a similar analysis process to a recent study was adopted [28]. First, descriptive statistics were used to calculate scores pre and post-training for students’ confidence in using the particular behavior change components. Differences between these scores were calculated using the Wilcoxon signed-rank tests and adjusted. Then the number of SDT-based strategies used by each student in the narrative case studies and the percentage of students who used each strategy was calculated, with the differences in the use of each strategy from pre to post-training assessed using McNemar’s test. A similar approach was used for assessing students’ knowledge of behavior change techniques, with differences in behavior change technique recognition pre and post-training also determined using McNemar’s test. For both of these assessments, interrater agreement was calculated using percentage agreement, and all results were adjusted for multiplicity using Bonferroni corrections. The final component analyzed at this level was students’ use of a client centred communication style during their simulated physical activity counselling session. To do so, descriptive statistics were calculated based on students’ scores on the HCCQ and the adapted version of the CERT. For this component, 27% of the sessions were double coded, and agreement between the two blinded raters was established using an intraclass correlation coefficient 2-way random model for absolute agreement.

Qualitative data from the students’ reflections were analyzed using deductive thematic analysis [38]. This deductive approach to thematic analysis allows for coding to be top down and fitted to a pre-existing coding framework [38]. The CERT scale was used as the framework for this analysis and codes were aligned to the framework, and then linked to two general dimensions. Dimensions, themes and illustrative quotes were then presented to a member of the research team who acted as a critical friend, discussing their interpretation with the lead author and providing feedback. In line with a mixed method convergent design, following separate analysis of the quantitative and qualitative data for the simulated physical activity counselling session, the two data sets were merged to attempt to assess the impact of the program on students’ use of a SDT-based communication style in this simulated session.


A total of 15 students completed pre and post-program assessments (7 females; 46.7%). These students attended a median of 6 out of a possible 7 sessions, representing 86% of sessions.


Overall, students were satisfied with the program (median = 3.8 [0.6; 2.9–4.7]). While students reported being very satisfied with nearly all components of the program, they were less than satisfied with the use of the online behavior change technique training tool (median = 2.0 [1.8; 1.0–5.0]).


Students’ overall confidence in applying behavior change components significantly increased post-training (z score = − 2.5; p = 0.013). Two items retained significance following Bonferroni correction, i.e., confidence to recognise and apply an appropriate theory to guide an intervention (z score = 3.0; p = 0.003) and confidence to select appropriate behavior change techniques to target constructs (z score = 2.9 p = 0.004) (see supplemental files for further details). Students’ knowledge of the SDT-based client centred strategies again increased post-training but did not retain significance when a Bonferroni correction was applied. Although improvements in the use of individual strategies were observed from pre to post-training, none demonstrated significance when Bonferroni adjustments were applied (Table 2). There was no significant change in students’ knowledge of behavior change techniques from pre to post-training. Non-significant improvements were seen in students’ recognition of the behavior change technique 12.5 (‘adding objects to the environment’). Students were also less likely to apply incorrect behavior change techniques to the intervention description post-training.

Table 2 Changes in (i) students’ knowledge of SDT-based communication strategies and (ii) behavior change techniques following completion of the program

Students engaged in the simulated physical activity counselling session in a manner consistent with a client centred communication style (HCCQ: median = 5.0 [IQR = 1.17 min – max = 1.67–6.67]; CERT: median = 4.73, [IQR = 1.36, min – max = 2.09–6.27]; Table 3). The median scores of the 11 SDT-based strategies were delivered during the counselling session at or above the set competence level (Table 3). The text from the reflective assignments broadly aligns with the independent rater’s assessment of the audio recordings (Table 4). In general, students perceived that they had used open questions and summaries well during the counselling session. However, they reported greater difficulty implementing complex reflections with their clients. Some students also reported forgetting to seek permission to give advice. While students felt they had provided opportunities for their client to contribute to the conversation, some reported struggling with the provision of autonomy support. Most students reflected on how they engaged in goal setting with their clients. However, a number of the students discussed how this process was not sufficiently detailed, leaving only a vague sense of a plan at the end of the session. When students were asked to look forward and record what they might do differently, they focused on ensuring they sought permission from the client to give advice, promoting even greater opportunities for client input through open questions, and the use of a more focused collaborative goal-setting process.

Table 3 Students’ delivery of a needs supportive communication style and the SDT-based communication strategies during the audio-recorded simulated physical activity counselling session
Table 4 Students’ reflections on the counselling session


The aim of this study was to assess the impact of a training program on sport and exercise science undergraduate students’ knowledge, confidence and skills in the provision of behavior change support. Overall, students were satisfied with the program. Results indicated that students’ confidence increased from pre to post-training. Students’ skills were influenced positively by the training program as they delivered the simulated physical activity counselling session using a client centred communication style to a competent level. Students’ self-assessment of their performance in the simulated counselling session broadly aligned with the independent raters’ assessment. This study has demonstrated that while it is possible to train undergraduate students in particular components of behavior change, refinements are required to enhance this training process further.

In general, students were positive about the training program. However, they were dissatisfied with the use of the online behavior change technique training tool ( Anecdotally, students reported some issues with functionality, and how the tool lacked direct relevance as to how they might use behavior change techniques within their future practice. More encouragingly, students did report intending to use the behavior change components in their future professional careers. Alongside satisfaction with the training program, students’ confidence in using the particular behavior change components increased post-training. This is important as it can provide an indication as to how likely a learner might be to utilize the knowledge and skills they have developed in the future [29]. However, there were limited changes in students’ knowledge of the SDT-based strategies or behavior change techniques. This lack of change in students’ knowledge of SDT-based strategies mirrors the findings of a previous research study [28]. For behavior change techniques, this lack of change may have been due to the type of learning and evaluation methods applied in this section of the training program. The training followed the online tool ( where a focus is placed upon the recognition of behavior change techniques in intervention descriptions. This process is highly structured with the purpose being to teach individuals to recognise a behavior change technique as it is defined in the behavior change technique taxonomy [39]. However as discussed above, students disliked the use of this online training tool and this dissatisfaction may have influenced their performance on this particular post-test assessment. Indeed, our findings somewhat mirror recent research which suggests that this form of behavior change technique training may not always improve individuals’ abilities to recognise behavior change techniques [40]. Therefore, there is a need to reconsider how behavior change techniques are taught to students in a manner that not only improves their knowledge but also their competency in applying behavior change techniques in a practical setting.

With respect to the enhancement of skills, students were judged to have delivered the simulated physical activity counselling session in a client centred manner. Indeed, students’ scores on certain measures (i.e., HCCQ) were higher than reported in some previous studies with experienced healthcare professionals [35]. For example, for the HCCQ, the median score in this study was 5 (out of 7) whereas the mean score in Murray et al. [35] with physiotherapists was 4.67 (out of 7). This discrepancy in performance is likely explained by the simulated nature of the counselling session in the present study. Specifically, students employed family members and friends to act as clients as compared to the healthcare professionals who would have engaged with actual clients in these other studies. As noted in previous research [30], it is possible that family members and friends provided an “easier” simulated session, and that their stories may have been quite artificial. Nonetheless, this simulated session has initiated students’ development of SDT-based strategies in a safe environment and enabled them to demonstrate their relative competence. Future studies could consider a scaffolded approach to the practice of these skills from in-class to simulated clients outside of the classroom setting, to actual clients to mirror the reality of delivering behavior change in a real-world setting. Looking at the particular strategies, students seemed to struggle more with certain strategies as compared to others, for example, reflections and collaborative goal-setting. The provision of reflections in which the practitioner is meant to convey understanding and in the case of complex reflections add substantial meaning to what the client has said is challenging. Our results are in line with recent research in which students struggled to reach proficiency for complex reflections [4]. Interestingly, researchers have suggested that the use of simple reflections may be as effective as complex reflections to encourage client discussion of changing behavior [41]. Furthermore, students found goal-setting somewhat difficult to implement with clients, a finding that is mirrored in real-world clinical settings [42]. Consequently, there needs to be further training on how to implement collaborative goal-setting beginning at undergraduate level alongside practical tools such as “goal cards” which may aid the process [43].

The self-reflection component of the training program appears to have been beneficial with students reporting it a useful component of the process. Students’ reflections also broadly aligned with the coding by the independent rater and provided further context to the findings which could inform future training programs. Self-reflection promotes active engagement by students in developing their skills in planning, monitoring and evaluating their learning [44]. These skills are not only important as students but as future AHPs who will need to be able to monitor and effectively update their knowledge and skills for the new and demanding tasks which they may face in fast changing and resource challenged health systems. Looking forward, it may be useful to broaden out the assessment process to include peer assessment. This would further support students’ critical thinking skills by forming evaluative judgements of others’ work, and the generation of information rich feedback to their peers based on the evidence [44].

Limitations and future research

There were several limitations to the study. The use of family members and friends in the simulated counselling sessions rather than real clients or actors while an accepted practice [45] was a limitation and may have led to the higher ratings on measures such as the HCCQ as compared to other studies. Thus, the use of real or trained simulated clients in future studies should be considered. No pre-training audio recording assessment was completed. Therefore, it was not possible to assess whether students’ communication skills improved over time. Future studies should include the use of a pre-post design to ensure any change in communications skills over time can be assessed. Finally, future research evaluating behavior change training should include an equivalent control group.


The study findings highlight how sport and exercise science students can be trained in aspects of behavior change support within an undergraduate curriculum. To ensure that students are proficient, there is a need to embed behavior change training throughout the curriculum and not just within a single semester. Indeed, it should be scaffolded through the curriculum with students developing knowledge and skills in the formative stages of learning before being given the opportunity to apply these skills in “real world” settings through clinical or community-based placements.

AHPs have a key role to play in supporting individuals to initiate and maintain changes to their behavior such as physical activity which can reduce chronic disease incidence. Academic institutions have an important role to play in ensuring that their graduates are job ready with the knowledge, confidence and skills to support health related behavior change within the wider health system.

Availability of data and materials

The dataset used in the current study is available from the corresponding author on request.



Allied health professionals


Theoretical domains framework


Behavior Change Wheel


Health Care Climate Questionnaire


Communication Evaluation in Rehabilitation Tool


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The authors would like to thank Mackenzie Dow for her help with the collection of the data for this study.


No funding was directly attributable to this research.

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Authors and Affiliations



JM and AK developed the study concept and were involved in the design and implementation of the study. JM and AK delivered the program content to students. JM, AK and AH analyzed the data. JM and AK prepared the manuscript. AH contributed to drafts of the manuscript and approved the final draft. All authors read and approved the final manuscript.

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Correspondence to James Matthews.

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Human research ethics approval was granted by the University Human Research Ethics Committee (LS-E-18-182). All participants were aware of the research and volunteered to participate and confidentiality were assured. We obtained written informed consent from all participants.

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The authors declare that they have no competing interests.

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Matthews, J., Hall, A.M. & Keogh, A. Evaluating the effects of behavior change training on the knowledge, confidence and skills of sport and exercise science students. BMC Sports Sci Med Rehabil 12, 62 (2020).

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